ComputerG Laptop Battery Policy

Return • Warranty • PowerPlus Protection

1. Returns & Exchanges

Due to safety and handling regulations, laptop batteries are not eligible for returns or refunds after purchase.

However, exchanges are accepted within 7 days of delivery if the battery is:

• Defective

• Not functioning properly

• Incompatible with the intended laptop model

• Incorrect item supplied by ComputerG

All returned batteries are tested and inspected by our technical team before approval.

2. PowerPlus Standard Warranty (Included)

All batteries include a 12-month limited warranty covering manufacturing defects.

Covered Issues

• Battery not detected

• Battery not charging

• Internal hardware failure

Important

Laptop batteries are consumable components, and normal wear is expected.

Not Covered

• Capacity reduction over time

• Normal battery degradation

3. PowerPlus Premium Protection (Optional Upgrade)

PowerPlus Premium provides enhanced support, compatibility assurance, and long-term protection.

Premium Benefits

✔ Compatibilit