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Top Case Palmrest with Keyboard For Apple MacBook Air 13" A2179 (Early 2020) - 661-15386 / 15387 / 15388 - Pre-Owned Grade A - 1-Year Warranty
Apple MacBook Air 13" Top Case Palmrest with Magic Keyboard
Genuine Apple top case (palmrest + Magic Keyboard with scissor-switch keys) pulled from a working MacBook Air A2179 (Early 2020 Intel). Drop-in fix for sticky keys, broken keycaps, dented palmrest, worn aluminium, or trackpad area damage.
Key Features
Specifications
1-Year Warranty Policy for Apple MacBook Palmrest
Coverage: This warranty policy covers the Apple MacBook Palmrest for a duration of 1 year from the date of purchase. The warranty provides protection against defects in materials and workmanship.
Installation Options:
Self-Installation (No Warranty Coverage): Due to the delicate nature of Apple MacBook Palmrests and the potential risks associated with improper handling and installation, we regret to inform you that If the customer chooses to install the Palmrest on their own, there will be no warranty coverage. It is the responsibility of the customer to ensure proper installation.
Professional Installation (1-Year Warranty Coverage): For an additional charge of 50 euros, our certified technicians will install the Palmrest for the customer. This option includes a 1-year warranty coverage, providing peace of mind and assurance.
Warranty Terms:
- The warranty is valid for 1 year from the date of purchase.
- The warranty covers defects in materials and workmanship under normal use.
- Damage caused by improper installation, misuse, accidents, or unauthorized repairs is not covered.
- The warranty is non-transferable and applies only to the original purchaser.
Claim Process:
For customers who opted for professional installation:
- Retain the original purchase receipt with the installation service charge clearly indicated.
- In case of an issue, contact our customer service within the warranty period.
- Our technicians will assess and, if necessary, provide repair or replacement services.
For customers who chose self-installation:
- No warranty claims will be accepted for self-installation.
- Customers are encouraged to follow the installation guidelines carefully to ensure proper installation.
Exclusions: This warranty does not cover:
- Damage resulting from accidents, misuse, or unauthorized repairs.
- Any modifications made to the Palmrest after installation.
- Normal wear and tear.
Note:
- Customers are strongly advised to consider professional installation for optimal warranty coverage.
- The warranty does not cover any additional accessories or components not included in the original Palmrest.
By opting for professional installation, customers can enjoy the benefits of a 1-year warranty and ensure that their Apple MacBook Palmrest is installed by certified experts.
Contact Details: ComputerG Service Department
- Email: service@computerg.eu
- Tel: +35722 250 676
- Address: Triptolemou 10A, 1087, Nicosia, Cyprus
Working Hours:
- Monday - Friday: 8:30am - 1:00pm & 2:00pm - 5:30pm
- Saturday: 9:00am - 2:00pm
- Sunday: Holiday
Return Policy
Thank you for shopping at computerg.shop. If you're not entirely happy with your order, we're here to help — here's how returns, exchanges and refunds work.
Part A — Standard Returns stocked items
Eligibility — initiate a return within 14 days of receiving your order. The item must be unused and in its original factory-sealed packaging (anti-tamper seals and shrink-wrap intact), with all accessories, manuals and promotional materials included.
Restocking fee — a 25% fee applies to eligible returns (inspection, testing and repackaging). It's waived when:
- ✓The product arrived defective or damaged
- ✓The product was shipped in error by us
- ✓The return is due to a warranty issue
Part B — Items Available to Order not held in local stock
Items labelled Available to Order are sourced from our supplier specifically for your order, after payment clears. Because they're ordered on your behalf, return terms differ:
- ›Returns are limited to defective-on-arrival (DOA) cases — once shipped, "changed my mind" or compatibility miscalculations aren't accepted.
- ›Defects or transit damage must be reported within 48 hours of delivery, with photo evidence.
- ›Other hardware faults within the warranty period — see the Warranty Policy tab.
- ›At checkout you confirm you've read and accepted these terms before ordering.
Part C — Common Terms
Apple MacBook Warranty Policy
Coverage Period:
This warranty policy is valid for a period of 1 year from the date of purchase.
Coverage Details:
Hardware Components:
- All essential hardware components, including but not limited to the motherboard, CPU fan, webcam, display, touchbar, touchpad & keyboard, are covered under this warranty.
Defective Parts Replacement:
- If any covered hardware component is found to be defective during the warranty period, it will be replaced with an equivalent or compatible part.
Battery & AC Adapter Coverage:
- Battery and AC Adapter are covered with 14-Day warranty in order to ensure their functionality. During the warranty period, If the battery or AC adapter fails, a replacement will be provided at 30% discounted price from its original value.
Labor and Service:
- All labor and service costs associated with diagnosing and replacing defective components are covered under this warranty. This includes the cost of technicians' time and expertise.
Software:
- The warranty does not cover the functionality of the operating system pre-installed. If any software-related issues arise during the warranty period, reasonable assistance will be provided to resolve them.
Exclusions:
- The warranty does not cover damage caused by accidents, misuse, neglect, improper handling, or unauthorized modifications.
- Cosmetic damage, such as scratches or dents that do not affect the functionality of the notebook, is not covered.
- Any third-party peripherals or accessories are not covered by this warranty.
Claim Process:
Contacting Support:
- In the event of an issue, the customer should contact our customer support team via the provided channels, describing the problem in detail.
Troubleshooting:
- The customer support team may guide the customer through basic troubleshooting steps to determine the nature of the issue.
Return Authorization:
- If the issue cannot be resolved remotely, and it is determined to be a covered warranty claim, a return authorization will be provided.
Return and Repair:
- The customer is responsible for safely packaging and returning the notebook to the designated service center. Once received, our technicians will promptly diagnose and repair the issue.
Replacement Parts:
- If replacement parts are needed, they will be provided, and the refurbished notebook will be returned to the customer as soon as possible.
Terms and Conditions:
- This warranty is non-transferable and applies only to the original purchaser of the refurbished notebook.
- Any unauthorized attempts to repair or modify the notebook will void the warranty.
- The warranty does not cover data loss. It is the customer's responsibility to back up their data regularly.
- The warranty is valid only for defects in materials and workmanship and does not cover issues arising from normal wear and tear.
Disclaimer: This warranty policy is subject to change without notice. Customers are advised to review the warranty terms at the time of purchase.
Contact Details: ComputerG Service Department
- Email: service@computerg.eu
- Tel: +35722 250 676
- Address: Triptolemou 10A, 1087, Nicosia, Cyprus
Working Hours:
- Monday - Friday: 8:30am - 1:00pm & 2:00pm - 5:30pm
- Saturday: 9:00am - 2:00pm
- Sunday: Holiday
Return Policy for Apple MacBook Palmrests
We appreciate your business and strive to provide high-quality products. Due to the delicate nature of Apple MacBook Palmrests and the potential risks associated with improper handling and installation, we regret to inform you that we do not accept returns for Apple MacBook Palmrests.
Return Exceptions: No returns will be accepted for Apple MacBook Palmrests, except in the following circumstances:
Shipping Errors: In the event of a shipping error, where you receive the wrong Palmrest, please notify us within 2 days of receiving the product. We will arrange for the correct item to be shipped to you.
Conditions for Returns:
- All return requests must be made within the specified timeframe mentioned above.
- Returns must be accompanied by the original purchase receipt and packaging.
Return Process:
- If you believe you have received an incorrect Apple MacBook Palmrest, contact our customer service at +357 22 250 676 / service@computerg.eu within the specified timeframe.
- Our customer service representative will guide you through the return process and provide instructions on how to return the product.
- Once the returned item is received and inspected, we will initiate the replacement process for defective or damaged products or ship the correct item in the case of a shipping error.
Non-Returnable Items: Apart from Apple MacBook Palmrests, the following items are also non-returnable:
- Products ordered specially for you.
- Palmrests that have been installed or attempted to be installed.
- Products without the original packaging.
- Products without the warranty sticker.
- Products with missing or defaced serial numbers.
Disclaimer: Please be aware that due to the sensitive nature of Apple MacBook Palmrests and potential risks associated with handling, installation, and compatibility issues, returns for reasons other than defects, damage, or shipping errors are not accepted.
We appreciate your understanding of our policy and encourage you to reach out to our customer service team for any assistance or clarification.
Thank you for choosing our products.
Contact Details: ComputerG Service Department
- Email: service@computerg.eu
- Tel: +35722 250 676
- Address: Triptolemou 10A, 1087, Nicosia, Cyprus
Working Hours:
- Monday - Friday: 8:30am - 1:00pm & 2:00pm - 5:30pm
- Saturday: 9:00am - 2:00pm
- Sunday: Holiday
Computers Grading System:
- Brand New Sealed: Device has never been used and comes in original sealed factory salespack and covered with manufacturer warranty
- New Open Box: Device is new and could have been used as a demo unit, comes with original open-box
- Grade A+: Device is in like-new condition boxed in 3rd Party Box
- Grade A: Device is in a very good condition with minimal wear and tear boxed in 3rd Party Box
- Grade A-: Device is in mint condition with minor visible wear and tear
- Grade B: Device is in a good working condition with medium visible wear and tear
- Grade C: Device is in a good working condition but can have a visible dent, crack or missing part