Shipping Policy
Welcome to the Shipping Policy of computerg.shop. We are committed to providing you with the best possible shopping experience to our valued customers. Please read the following information carefully to understand our shipping practices.
1. Order Processing Time: We strive to process and ship all orders within 1-3 business days from the date of purchase, provided that stock status is taken into consideration. Orders placed on weekends or holidays will be processed on the following business day. You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Methods: We offer a range of shipping options to suit your needs. These may include standard, expedited, and express shipping. Shipping costs and estimated delivery times for each method will be displayed during the checkout process.
3. Shipping Locations: We currently offer shipping within Cyprus and Countries of the European Union. At the moment, customers outside Cyprus need to send inquiries about shipping to specific regions, please contact our customer service.
4. Delivery Time: Delivery times vary based on the shipping method selected and your location. While we make every effort to ensure timely deliveries, please note that unforeseen circumstances such as weather conditions or carrier delays may affect delivery dates. Estimated delivery times will be provided during the checkout process.
5. Tracking Your Order: Once your order has been shipped, a tracking number and a link to the carrier's website will be included in your shipping confirmation email. You can use this information to track the status of your package.
6. Shipping Charges: Shipping charges are calculated based on the shipping method chosen, the destination address, and the total weight of the items in your order. You can view the shipping charges during the checkout process before making a payment.
7. Shipping Address: Please ensure that you provide accurate and complete shipping information at the time of placing your order. We are not responsible for any delays or delivery issues caused by incorrect or incomplete address details.
8. Undeliverable Packages: In the event that a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.
9. Shipping Updates and Communication: We will keep you informed about the status of your order via email. You will receive a confirmation email when your order is placed and a shipping confirmation email with tracking information once your order has been dispatched.
If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience is seamless.
Last updated: 25-08-2023
AR COMPUTER G CO. LTD
Triptolemou 10A Agiou Omologites, Nicosia, , 1087, Cyprus